Exceptional Education at the Heart of the Community

Exceptional Education at the Heart of the Community

Debt Advice Centre


Who we are

Oasis Debt Advice Centre Waterloo (ODAC) is an independent debt and money advice service which exists to help anyone suffering under the burden of debt, whatever the cause.

Our service is completely FREE, and we offer advice, education, practical assistance and ongoing support to anyone who needs it, regardless of background or circumstances.

ODAC operates from the Oasis Centre in Waterloo. We are part of Community Money Advice, a network of over 90 debt advice centres nationwide. We are also a member of AdviceUK, the largest network of advice providing organisations in the country. Oasis Debt Advice Centre is part of the Oasis Community Hub: Waterloo, and is licenced by the Office of Fair Trading for the provision of debt advice.

What do we do?

ODAC has a team of volunteer debt advisors who are trained to help people in debt.

Together they will help you work through a process of investigating your money issues and developing solutions that will seek to return you to a sound financial footing.

We are here to help anyone who has debt problems and we deal with all types of issues from credit card debt, council tax arrears, utility bills, mortgage or rent arrears through to threatened eviction or county court action.

We start the process by working together to conduct a full income and expenditure assessment. This helps you to fully understand your financial circumstances.

Once your financial situation and debts are summarised, we will discuss your options with you and together plan the best course of action.

Together we can:

  • Endeavour to establish a fair and affordable solution with your creditors
  • Negotiate with creditors on your behalf as appropriate
  • Develop the most appropriate strategy for your situation, including debt relief orders or bankruptcy if necessary
  • Whatever we decide together, we will help you through the entire process
  • Our service is completely FREE, impartial and strictly confidential. If you are in financial difficulties, early action often results in a positive solution being found

Making an appointment

Appointments can be made by calling 020 7921 4646 (this is a 24 hour answer phone and you will be contacted as soon as possible if no one is in the office to take your call).

After making an appointment you will receive a letter confirming the date and time that has been arranged. The letter will also outline the information and documentation that you should bring with you.